Avaya IP Office Avaya IP Office is an intelligent communications solution specially designed to meet the communications challenges facing small businesses. Intelligent Communications for small businesses addresses basic telephony needs, leverages built-in convergence capabilities, and capitalizes on the robust unified applications to deliver intelligence to users and customers. IP Office provides solutions that simplify processes, streamline information exchange within systems to create simple and prosperous experiences for all. |
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| Avaya IP Office is a highly modular IP telephone system designed to specifically meet the needs of home offices, standalone businesses, and networked branch and head offices for small and midsize businesses. Built on Avaya latest advancements in converged voice and data technology, small to midsize businesses can benefit from many of the advantages sophisticated communications deliver to their operations. The IP Office phone system supports a wide range of telephones, but the Avaya 5400 Series Digital phones and 5600 Series IP phones have been specifically designed to work with IP Office and provide small and midsize businesses with a choice of solutions to meet business efficiency and customer service requirements. |
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The IP Office platform comprises 4 models: IP Office - Small Office Edition, IP406, IP412, and IP Office 500 system. The IP406, IP412, and IP Office 500 systems can have expansion modules added to them to match the requirements of a growing business. |
Alspa Consulting Corp. of New York City is a Certified Avaya Partner and certified in Avaya IP Office installation in the 4 major boroughs on New York City. We can intergete your IP office system into your Queens, Manhattan, Bronx or Brooklyn offices, as well as intergerate multiple office under one phone system with Avaya IP Office. Call Alspa Consulting for a Free Consultation : 718.433.2925Avaya IP Office Product Description Avaya IP Office delivers full voice functionality with a comprehensive set of features. The system can be configured as a voice-only PBX using traditional circuit-switched lines or as an IP telephony server using high-speed ISDN/PRI dial-up access and/or direct leased line connectivity and/or SIP trunks. The IP Office - Small Office Edition supports a maximum of 28 telephones; the IP406 supports a maximum of 190 telephones; the IP412 supports a maximum of 360 telephones; the IP Office 500 system supports 270 telephones.
The Avaya IP Office system includes a robust set of tools for administration (Manager), call tracking (SMDR), system monitoring and diagnostics (System Status Application), to name a few. Additionally, the ability for users to manage their own calls is supplied through a simple GUI (Phone Manager). Phone Manager functionality can also be enhanced through simple licensing and to support IP softphones. Additional applications, such as synchronizing voice mail messages in Microsoft Exchange e-mail InBox for easy message management; scheduling conferences, uploading documents for real-time viewing, and managing audio privileges for conference calls; and agent reporting and PC wallboards for call center environments can be added when needed. The Auto Attendant application enables callers to route their own calls to the relevant department/person without the need to speak to an operator/receptionist. Receptionists/operators can take advantage of the SoftConsole GUI application to present a professional view of the business to all callers. TAPI (Telephone Applications Programming Interface) support enables IP Office to be linked to Microsoft Outlook and other popular desktop applications for screen pops and PC-based telephony management. Investment protection is offered through handsets supported by several Avaya platforms, and provides a migration path that is forward and backwards compatible. IP Office supports IP and digital telephone operation, with large display desktop phones with sophisticated screen-driven feature access. Single button on/off control and menu driven displays are available for selected features for ease of use. Benefits• Total voice and data communication solution for small and mid-sized businesses. • Functions as a traditional phone system or an IP Telephony Server. • Supports both single locations and multi-site networks. • Basic call center and voice messaging capabilities are built-in. • Scalable as business needs grow. • Protects current investments in communications. |